Coordinator, Human Resources

Concentra is recognized as the nation’s leading occupational health care company.

With more than 40 years of experience, Concentra is dedicated to our mission to improve the health ofAmerica’s workforce, one patient at a time. With a wide range of services and proactive approaches tocare, Concentra colleagues provide exceptional service to employers and exceptional care to theiremployees.

The Human Resources Coordinator is responsible for providing human resources support to the organization to achieve its long-term vision and strategic initiatives, as well as meet the needs of the day-to-day operations.

• Demonstrates behaviors consistent with the Mission Statement, Core Values of the organization, and consistently demonstrates a commitment to customer service excellence.
• Ensures compliance with all established company policies and procedures.
• Provides administrative human resources support for the Organization. Support services include, but are not limited to personnel file maintenance, licensure tracking and maintenance, benefits, payroll administration, corporate compliance, workers’ compensation, leave process, accommodations, exit interviews, and onboarding.
• Ensures accurate and timely completion of the new hire paperwork, I9's and reverifications.
• Facilitates in the processing of terminations, salary adjustments, status changes, as well as providing next steps in unemployment claims and state specific requirements.
• Supports and consults with team regarding employee inquiries, investigations, and organizational effectiveness.
• Compiles information and materials that may involve extensive research and include highly confidential and sensitive information.
• Implements and communicates new or updated processes or policies to the field.
• Maintains accurate, complete, and organized records, reports, files, and other documentation including tracking, organizing, and auditing this information in a timely manner.
• Performs other duties or special projects as assigned under the supervision of the Director of Workforce Compliance
  
  

• Bachelor’s degree from an accredited college or university or equivalent education andexperience
• In lieu of higher education, the ratio is 1:1 meaning one year of college equals one year of work experience and vice-versa.
• Customarily has at least one (1) year of applicable experience in benefit administration administration, and / or basic HR functions.
• Experience in a healthcare organization is preferred.
• Prior experience in a multi-state organization with exposure to related state law preferred.

Job-Related Skills/Competencies

• Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility
• Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, andpropose quality solutions
• Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism
• The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies
• Ability to prioritize, handle multiple projects, and complete assignments in a timely fashion under frequent and numerous deadlines
• Must be detail-oriented with expertise in problem solving, observation, group dynamics, and interpersonal relations
• Good judgment and effective decision-making skills are required
• Ability to handle sensitive and confidential information with mature judgment and integrity at all times
• Proficient with Microsoft Office Suite and HRIS database
• Excellent written, verbal and interpersonal communication skills required
• Ability to work with a diverse population while delivering high quality, customer focused service

Employee Benefits

• 401(k) Retirement Plan with Employer Match
• Medical, Vision, Prescription, Telehealth, & Dental Plans
• Life & Disability Insurance
• Paid Time Off
• Colleague Referral Bonus Program
• Tuition Reimbursement
• Commuter Benefits
• Dependent Care Spending Account
• Employee Discounts

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation, if required.

*This job requires access to confidential and sensitive information, requiring ongoing discretion and secure information management*

Concentra is an equal opportunity employer that prohibits discrimination, and will make decisions regarding employment opportunities, including hiring, promotion and advancement, without regard to the following characteristics: race, color, national origin, religious beliefs, sex (including pregnancy), age, disability, sexual orientation, gender identity, citizenship status, military status, marital status, genetic information, or any other basis protected by federal, state or local fair employment practice laws.