- Spends 100% of time in a center providing direct patient care, leading by example, and creating an exceptional patient experience - Manages key clinical center metrics that are provided by Clinical Analytics and relate to quality outcomes and holds therapists accountable - Consistently demonstrates all components of the Physical Therapy Guidebook and the Perfect PT visit - Manages clinical outcomes and addresses outlier cases with staff therapists - Ensures clinical workflows to optimize patient capture, processing of referrals and scheduling - Executes therapy plan for each patient with a focus on early intervention and same day evaluation - Creates a professional and collaborative working environment with full colleague participation that promotes teamwork, quality, exceptional outcomes, and patient safety - Works with DTO to identify clinical improvement opportunities - Fosters relationships with employers, referral sources and payer groups through routine communications and engagement opportunities - Masters use of clinical systems to ensure efficient and excellent supportive documentation, appropriate and optimal coding levels, charge capture, and follow-through on all patient care orders - Ensures compliance with individual State Practice Act/Rules and Regulations/WC Regulations - Drives patient and client experience and satisfaction metrics - Actively participates in CLT meetings with COD and CMD to improve quality, patient safety, outlier management, and ensures the ongoing development and growth of the center�s business - Maintains and cultivates relationships with center clients and payers while responding to requests within 24 hours - Works with DTO and CLT to manage clinical and support staffing levels and proficiencies that will optimize patient satisfaction, workflows, and efficiencies - Promotes, cultivates, and exemplifies Orange Book values for all center colleagues - Develops colleague success through all aspects of the talent life cycle for staff therapists and PTSS within the center - Fosters an environment of collaboration, professionalism, patient and colleague safety, quality care, continuous improvement and reward and recognition - Leads and promotes collaboration within CLT and across disciplines to achieve clinical and business outcomes - Accountable for understanding and input on Center financial drivers (GRV, PI, New Injuries, TAT) and outcomes in order to achieve annual business plan - Promotes center initiatives and work flows that are consistent with those in other centers - Possesses financial awareness and provides input to center budget and key business metrics This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.