Pharmacy Wholesale Repackaging Manager

Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. Join us at Concentra and see how your clinical competency and compassion can make a meaningful difference in the lives of the patients you serve.

 

The Medical Support Specialist (MSS) is responsible for performing routine medical and testing procedures under direct supervision of the treating clinician as well as supports in other areas of the facility as needed including registration and referral management. This role requires efficient and accurate delivery of one-on-one patient care while thriving in a fast-paced environment. The MSS ensures that every patient is treated the with quality clinical care and receives an excellent patient experience from welcoming, respectful, and skillful colleagues.

- Lead, mentor and manage 10-15 repack employees including approval of timecards, yearly reviews, staffing, etc. - Oversight and assistance in hiring and interviewing of new employees in the repack department. - Work with Repack team to solve all Quality Control and operational issues that arise. - Develop training programs and ensure that all repack staff members are adequately trained in quality and regulatory requirements. - Asist in the development, implementation, and maintenance of all Quality Management Systems (QMS). - Conduct and resolve investigations into product quality issues, deviations, CAPAs (Corrective and Preventative Actions) and customer complaints. - Conduct regular internal audits and inspections to ensure compliance with quality standards and identify areas of improvement. - Act as point person for preparation of and during all regulatory audits for state and federal regulatory agencies. - Collaborate with Director of Quality Control and Concentra corporate on all state and federal - licensure renewals. - Facilitate all Quality Control management meetings as part of the Quality Control Management team. - Answer all repackaging and wholesale related email questions from customers and vendors.

- Education Level: Bachelor�s Degree; Degree must be from an accredited college or university. - 3 years of Experience in pharmacy operations including repackaging and wholesale is preferred. - Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility - Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions - Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism - The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies - Ability to communicate effectively - Excellent computer, organizational and planning skills - Excellent writing and documentation skills - Strong attention to detail - Ability to handle multiple tasks, projects, duties, and priorities - Experience with managing employees

Benefits - 401(k) Retirement Plan with Employer Match - Medical, Vision, Prescription, Telehealth, & Dental Plans - Life & Disability Insurance - Paid Time Off & Extended Illness Days Offered - Colleague Referral Bonus Program - Commuter Benefits - Dependent Care Spending Account - Employee Discounts This job requires access to confidential and critical information, requiring ongoing discretion and secure information management. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Concentra is an Equal Opportunity Employer, including disability/veterans